What We Collect and Why We Collect It
When you register, we collect the details you provide — name, contact number, and account credentials. When you deposit using JazzCash, Easypaisa or Raast, our payment processor records the transaction reference and amount; we do not store your full wallet PIN or bank credentials on our
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servers. We also collect device identifiers and session data to keep your account secure across mobile and browser sessions. This data helps us verify your identity, process withdrawals, and flag unusual account activity. If you contact support, that conversation is logged so we can follow up
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accurately. We do not sell your personal data to third parties. Data shared with payment processors — including JazzCash, Easypaisa and Raast — is limited to what those services need to complete your transaction. Retention periods follow applicable legal requirements in your jurisdiction, and we delete
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data that is no longer needed for account or legal purposes. Where local law in Pakistan imposes specific obligations on how we handle your data, those rules take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.